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Customer Login Support Partners

Runs the whole contact centre. Owns the intelligence running it.

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The platform story in 30 seconds — both workforces, one licence, your perimeter.
12.6×
Human-FTE throughput
Per AI worker, per shift
100%
Interactions QM-scored
Up from an industry 3% sample
23
Languages live
Including 22 Indian languages
1
Licence, everything in
Nothing to bolt on, nothing to buy twice
The category

Every platform is one of two things. AIWRKR is both.

CCaaS vendors bolt AI onto a telephony stack. AI vendors bolt a conversation onto someone else's contact centre. Two questions decide which quadrant a vendor sits in.

Quadrant 1
Not us
Full-stack CCaaS, AI bolted on
The telephony, recording and CRM are real. The AI is a copilot suggesting replies to a human who still does the work.
Quadrant 2
Not us
AI-native, no contact centre
The models are good. Everything underneath — telephony, recording, QM, CRM — is somebody else's licence, rented by the minute.
Quadrant 3
Not us
Neither, sold as both
A wrapper over a public API and a reseller agreement. Nothing in the stack is theirs, so nothing in it can be yours.
Quadrant 4
AIWRKR
AI-native and full-stack
Our own models, our own telephony, recording, QM and CRM — and the only one that gives you both inside your own perimeter.
One floor, both workforces

AI workers that execute — not just answer.

One queue for AI and human work, scoring on every interaction, and a hand-off that carries the whole context. This is the actual product, not a mock-up of it.

Unified queue
Live
AI
Premium refund dispute
Voice · inbound
Resolving
0:42
AI
Where is my order
WhatsApp
Resolved
1:08
RB
Claim escalation · P1
Voice · AIHO™ arrival
Advisor
3:16
AI
Card blocked, needs reissue
Voice · inbound
Resolving
0:19
SI
Refund above approval limit
Chat · gated
Approval
0:54
94% resolved by AI
Avg speed to answer 0:00
Automated scorecard
Greeting & verification 9.4
Resolution & accuracy 9.1
Compliance script 10.0
Empathy & tone 8.8
100% of interactions · 2.3s to score
Wallboard
0:00
Avg speed to answer
4,102
Handled today
94%
Resolved by AI
4.41
Voice MOS
Outcomes

Three outcomes. One platform.

12.6×
Capacity without headcount
Every spike absorbed on the same floor, with the same team, at the same cost base.
✓Queue → zero ✓24×7, every language ✓FCR up
100%
Risk you can actually see
Every interaction scored, redacted and retained to policy — with an audit trail that survives a dispute.
✓QM 3% → 100% ✓PCI pause & resume ✓Designed-in compliance
1
One licence, one record
Telephony, recording, QM, CRM and analytics in one platform, with one case record across AI and human work.
✓Nothing to bolt on ✓One record, both workforces ✓Keep your CRM
Sovereign by design

Meet AQUAA™ — our own AI model family.

Speech recognition, reasoning, speech synthesis and brand voice. Running on infrastructure you own, inside your perimeter — no public API, no per-minute AI meter on your conversations.

0
Bytes leaving
your perimeter
$0.00
Per-minute
AI meter
23
Languages
live today
Explore AQUAA™ →
Live
AQUAA-STT
Speech recognition
Latency180 ms
Live
AQUAA-LLM
Reasoning & action
Latency420 ms
Live
AQUAA-TTS
Natural speech
Latency150 ms
Live
AQUAA-Vox
Brand voice
Latency210 ms
Industries

Wired into your industry from day one.

Each pack ships with the intents, journeys and compliance rules that industry actually runs on — proven against your own test calls before launch.

Trust & security

The prompt is never the fence.

Guardrails are enforced in the architecture — at the database, at the media edge, in the retention policy. Not in an instruction a model can be talked out of.

Read the Trust Centre →
Enforced at the database
Tenant isolation is a constraint, not a filter in application code.
Enforced at the media edge
Media terminates in your network. Nothing hairpins through a public API.
Enforced in retention
Policy-driven deletion, legal hold and right-to-erasure, all logged.
Enforced on approvals
Human gates sit exactly where you place them — refunds, waivers, overrides.
✓PCI DSS ✓HIPAA ✓GDPR ✓DPDP ✓SOC 2 aligned ✓ISO 27001 aligned

Meet your AI workforce.

A 45-minute session on your own call types, your own systems, and what an AI-first floor would actually run like.