AI Workforce
Answered on the first ring. Every time.
Inbound AI workers that verify, resolve and close — on your telephony, in your systems, in twenty-three languages. No IVR maze, no queue, no hold music.
0:00
Average speed to answer
12.5×
The output of one human agent
23
Languages, day one
100%
Calls recorded and scored
What it handles
Ten call types that never need a person.
Each one arrives verified, executed in your core system, and closed with a case record — not deflected to a web page.
Account & balance enquiries
Order, claim and policy status
Bookings & reschedules
Payment & billing queries
Dispute intake
Service requests — open, update, close
Address, plan & profile changes
Outage & service alerts
ID verification & KYC prompts
FAQs & how-tos, absorbed silently
How it runs
Four steps from ring to resolved.
01
Answers instantly
Native call control picks up on the first ring. No queue, no menu, no hold.
02
Verifies the caller
KYC prompts and identity checks run in-conversation, logged for audit.
03
Executes in your systems
Reads and writes your core — billing, OMS, policy admin — through the Integration Layer.
04
Closes or hands off
Resolves and records it, or hands to an advisor with full context via AIHO™.
What moves on your floor
The numbers your floor is measured on.
✓Queue → zero
✓FCR up
✓AHT & ACW down
✓24×7, every language
✓100% QM-scored
Under the hood
Sovereign models on your own telephony.
AQUAA™ handles speech, reasoning and synthesis inside your perimeter. Telephony X Change owns the call path. Nothing hairpins through a public API, and nothing is metered per minute.
Read the architecture note →AQUAA-STT
Speech recognition tuned to Indian and global accents
AQUAA-LLM
Reasoning and action, with your rules as hard constraints
Telephony X Change
Native ACD, routing, queues and recording
Integration Layer
Your core systems wired for execution, not lookup
Across the platform
Works with the rest of the platform.
Hear it answer your own call types.
Send us five recordings from your floor. We'll play back what an inbound AI worker does with them — before you commit to anything.