AI Workforce
Chat, WhatsApp, email, social. One worker, every inbox.
Digital AI workers that hold a thread across channels, remember the last conversation, and resolve in the customer's own language — without a chatbot's dead ends.
4s
Median first reply
91%
Resolved without a human
23
Languages, day one
0
Threads lost between channels
What it handles
Eight channels, one continuous conversation.
A customer who starts on WhatsApp and follows up by email meets the same worker with the same context. No re-verification, no repeating themselves, no reset.
Web chat
WhatsApp Business
Email
SMS & RCS
Instagram & Facebook DM
X / Twitter
In-app messaging
Web forms & callbacks
How it runs
A thread that survives the channel switch.
01
Answers in seconds
First reply in four seconds median — not a queued ticket with an SLA promise.
02
Carries the history
One thread per customer, not per channel. Yesterday's WhatsApp is context for today's email.
03
Executes, not deflects
Reads and writes your core systems so the answer is done, not linked to a help page.
04
Escalates on signal
Tone, risk or complexity hands to an advisor via AIHO™ with the whole thread attached.
What moves on your floor
Backlog stops being a number you manage.
✓Digital backlog → zero
✓First reply in seconds
✓One thread per customer
✓Deflection → resolution
✓100% QM-scored
Under the hood
One worker, not one bot per channel.
The channel is a transport, not a personality. AQUAA-LLM holds the customer thread and the Integration Layer executes against your core, so every channel gets identical capability rather than a degraded version.
Read the architecture note →AQUAA-LLM
Reasoning and action, with your rules as hard constraints
Thread store
One conversation per customer, across every channel
Channel adapters
WhatsApp, email, social and chat as transports only
Integration Layer
Your core systems wired for execution, not lookup
Across the platform
Works with the rest of the platform.
Point it at your busiest inbox.
Give us a week of your WhatsApp or email backlog. We'll show you what a digital AI worker closes, what it escalates, and what your team never has to see again.