The platform
Sovereignty is
architectural,
not contractual.
One licence covering telephony, recording, QM, CRM, ticketing and analytics — running on the brain your regulator allows. Deploy it inside your own perimeter, on our managed infrastructure, or both at once with the separation enforced in the architecture.
Deployment
01 · The flagship
Sovereign Brain
Sovereignty here is architectural, not contractual. The complete AI ecosystem — the language models, the AI Worker voices, the inference runtime and every supporting service — is deployed on infrastructure you own, inside your own network perimeter.
Zero egress. Zero external API calls. Zero per-minute inference cost. Customer voice and text data stay inside your environment for their entire lifecycle, and the boundary is auditable rather than merely promised.
The model catalogue is curated and benchmarked for voice-grade latency, tuned on contact-centre interaction data, and packaged as a production-ready stack matched to your hardware — so you inherit the performance without running a research programme to get it. The deployment is air-gappable for defence, government, and the most regulated tier of BFSI.
Your network perimeter
Language models
Curated, benchmarked for voice-grade latency
AI Worker voices
Synthesis and brand voice
Inference runtime
Matched to your hardware
Supporting services
Every dependency, deployed in-perimeter
Interaction data
Voice and text, full lifecycle
Audit boundary
Auditable, not merely promised
Signal path
Zero external round-trips: the hear–think–speak loop runs entirely inside the deployment perimeter, with no cloud hop on the voice path.
Sizing
Sizing is engineered per deployment, not taken from a price list. Concurrency, language mix, retention policy, latency target and your existing data-centre estate all move the answer, and a generic specification usually means paying for the wrong thing twice.
Build specification
The AIWRKR team runs a structured assessment of your specific requirement and returns a complete build specification for your Sovereign AI Brain — compute and GPU, storage, network, software stack, and the surrounding operational requirements needed to run it.
Compute & GPU
Storage
Network
Software stack
Operational requirements
Talk to our team →
Deployment
02 · The flexibility tier
Cloud Brain
The Cloud Brain runs on our managed infrastructure, integrated with the leading LLM providers. You are not tied to any single vendor's roadmap: pick the model that suits each workflow — accuracy, latency, language coverage, cost — and change it as the market moves, without re-engineering anything around it. The AI market moves faster than any procurement cycle; this is how you stay current without re-platforming.
Pay-per-use elasticity: you pay for the minutes actually consumed, with predictable monthly billing.
Cloud Brain is ideal for pilots, global deployments that span multiple regulatory jurisdictions, multi-region burst capacity during seasonal spikes, and workloads where the customer's regulatory posture allows external LLM processing.
Model selection · per workflow
Swap without re-engineering
Outbound marketing
Cost per minute matters most
Efficient general model
Live
NPS surveys
Simple, high volume
Small fast model
Live
Multilingual enquiries
Language coverage matters most
Broad multilingual model
Live
Complex reasoning pilots
Accuracy matters most
Frontier model
Live
Billed on minutes consumed
Predictable monthly billing
Deployment
03 · The production reality
Hybrid
In production, most enterprise customers run both. Sovereign for regulated workflows (BFSI customer voice, healthcare PHI, government PII). Cloud for non-regulated workflows (outbound marketing campaigns, NPS surveys, public-information enquiries). Same platform. Same admin console. Same APIs. Same modules. The customer picks the brain per workflow.
Sovereign
Regulated
Regulated workflows
BFSI customer voice
Healthcare PHI
Government PII
Cloud
Non-regulated
Non-regulated workflows
Outbound marketing campaigns
NPS surveys
Public-information enquiries
Same platform
One product, either brain
Same admin console
One place to configure both
Same APIs
Nothing to re-integrate
Same modules
Every product, either way
Architecturally enforced separation
A never-cross-connect guarantee.
The platform enforces a never-cross-connect guarantee between Sovereign and Cloud workloads. Sovereign customer data cannot accidentally leak into Cloud inference pathways, even via shared infrastructure components.
Network layer
Enforced
Separate VPCs for Sovereign and Cloud workloads.
Runtime layer
Enforced
Separate inference clusters — no shared execution path.
Data layer
Enforced
Separate object stores with separate KMS keys.
Auditable. Provable.
Enforced at the network, runtime and data layers — not asserted in a policy document.
Governance
04
Guardrails & trust
Your rules are constraints in the platform, not instructions in a prompt. Every AI action is checked before it executes, and the check is recorded whether it passes or blocks.
✓
Approval limits and policy exceptions enforced before execution
✓
Consent, DNC and calling windows checked pre-dial
✓
Disclosures read verbatim, never improvised
✓
Every check logged whether it passes or blocks
PCI DSS
HIPAA
GDPR
DPDP
SOC 2 Type II
Policy check · before the action runs
Case #10482
✓
Identity verified
KYC prompts completed in-conversation
Passed
✓
Consent and channel
Contact permitted on WhatsApp
Passed
✓
Disclosure read verbatim
Regulatory script, unmodified
Passed
!
Value within limit
Refund ₹28,400 exceeds advisor limit
Blocked
✓
PII redaction applied
Card and Aadhaar blocked before storage
Passed
✓
Action written back
Case updated in the system of record
Passed
✓ 5 passed · 1 blocked, escalated
Every decision written to the audit trail
Commercials
05
One licence
Everything in the platform is included. The eleven things most contact centres buy from six vendors arrive as one line on one contract — which is also why there is no per-minute AI meter to negotiate.
Bolted-together stack
Eight contracts, eight renewals
Telephony & routing
Separate
Call recording
Separate
Quality management
Separate
CRM
Separate
Ticketing & SLA
Separate
Analytics & BI
Separate
Knowledge & flows
Separate
AI platform & guardrails
Separate
Plus a per-minute AI meter
$0.021 / min
AIWRKR
One licence, everything included
Telephony & routing
Included
Call recording
Included
Quality management
Included
CRM
Included
Ticketing & SLA
Included
Analytics & BI
Included
Knowledge & flows
Included
AI workers & guardrails
Included
AQUAA™ models
Included
Agent Desk & mobile
Included
Integration Layer
Included
Per-minute AI meter
$0.00
Connectivity
06
Integration Layer
Your core systems wired for execution, not lookup. An AI worker doesn't read a balance and read it out — it moves the money, changes the plan, opens the case and writes the outcome back.
Read + write
Not read-only
CRM
Salesforce · Dynamics · Zoho
Read + write
Ticketing
Zendesk · ServiceNow · Jira SM
Read + write
Core banking
Balances · payments · holds
Read + write
Order management
Status · reschedule · returns
Read + write
Policy admin
Renewals · claims · endorsements
Read + write
Billing
Invoices · plans · adjustments
Read + write
Knowledge base
Articles · flows · scripts
Read
Identity & access
SSO · SCIM · role mapping
Sync
✓ Read and write, not read-only
✓ Every action written back to the case
REST · SOAP · events · file drops
Bring your architecture review.
Send us the questions your risk and infosec teams will ask. We'll answer them against a specific deployment model — cloud, sovereign or hybrid — before anyone books a demo.